Hammers & Nails
Production Functions Guide
Active actions for Business and Tradesperson account users
Production website: app.hammersandnails.tech
Prepared October 24, 2026
Contents
1 How to use this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Account start and sign-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.1 Create an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.2 Choose an account type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.3 Account controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
3 Business account users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.1 Create and maintain the Business profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.2 Business account workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.3 Post a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.4 Review and publish jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.5 File Explorer: All, Active, and Archived . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3.6 Archive a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.7 Delete a job forever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.8 Find a Tradesperson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.9O pen a chat from a Tradesperson profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.10 Live chats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3.11 Business notification bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4 Tradesperson account users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.1 Create and maintain the Tradesperson profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.2 Edit profile information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.3 Add and remove skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.4 Tradesperson account workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.5 Find a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4.6 Express interest in a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.7 Tradesperson Open Chats explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.8 Continue a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
5 Production safety and data behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
6 Quick production checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hammers & Nails Production Functions Hammers & Nails
1 How to use this guide
This guide lists the active production actions currently available in Hammers & Nails. It covers Business account users first and ends with Tradesperson account users. Wording such as “select,” “confirm,” and “open” describes the action a user can perform in the live application.
The production site is app.hammersandnails.tech. Account access and protected workspace actions require a signed-in Clerk session. The application uses English labels and messages.
2 Account start and sign-in
2.1 Create an account
A new user can open the production Sign up page and enter the requested account information, including full name, email address, and phone number. Before the Clerk account-creation form appears, the user must read the Hammers & Nails platform responsibility policy, select the agreement checkbox, and select Confirm and create an account. The policy explains that Hammers & Nails is a connection platform and does not conduct or guarantee Business verification, background checks, security-card checks, proof of trade, qualifications, identity, work quality, safety, payment, or user conduct. The account form remains unavailable until the policy is accepted.
Clerk manages the account session and verification flow. The user completes the required email verification code and phone/SMS verification code when requested. One verified email address may hold only one Hammers & Nails account: it must be designated as either a Business account or a Tradesperson account, not both. A user cannot create a second account under the same verified email or hold both account types at once.
After account creation and verification, the user is directed into the profile setup path. A returning user can use Sign in and is routed toward the profile designation or the already-established account workspace.
2.2 Choose an account type
The Create Profile page lets a signed-in member choose one of two account designations. This is a one-time account choice for the verified email:
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Business profile for companies and project managers who publish jobs, find Tradespeople, and manage conversations.
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Tradesperson profile for workers who publish skills, search for jobs, express interest, and manage conversations.
The designation is protected server-side and is not safely changeable by editing browser data.
2.3 Account controls
Signed-in users can sign out from their workspace header. Protected profile, job, chat, search, and notification actions require authentication. A user who is not signed in is redirected to sign in rather than being granted workspace access.
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3 Business account users
3.1 Create and maintain the Business profile
A Business user can open the Business profile form and enter or update the company information used by the workspace and by Tradesperson-facing profile views:
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company logo or account image;
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company name;
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person in charge or project manager;
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company/job address;
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company phone or contact number; and
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company email or contact email.
After saving, the Business user can open the Business account workspace. Updated profile information replaces the prior saved values in the active profile record.
3.2 Business account workspace
The Business account is the main company workspace. It displays the company identity, profile information, account actions, job explorer, Live chats control, and notification bell.
The profile header includes actions to view the Tradesperson-facing Business profile, sign out, open Live chats, and open interest notifications. The workspace is designed around a file-explorer pattern so a Business user can move between all, active, and archived job views.
3.3 Post a job
Select Post a Job from the Business workspace. The job form supports:
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selecting a trade from the complete Hammers & Nails trade list, including cleaning services;
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selecting a desired timeframe;
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choosing a debut/start date and time;
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entering the job location address; and
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choosing hourly wage or flat-rate payment and entering the amount.
Selecting Review job information opens the review queue. The Business user can edit the selected job, add another job, or review multiple queued jobs. Jobs remain in the queue until the user confirms publication.
3.4 Review and publish jobs
The review page shows each queued job and its trade, timeframe, start information, location, and payment details. The user can select an individual job, edit it, or add another job before confirmation. Selecting Confirm publishes all queued jobs together.
Published jobs are stored in the durable job feed used by Tradesperson search. The active job retains its Business name, exact trade, trade group, timing, location, payment type, payment amount, and original publication date.
3.5 File Explorer: All, Active, and Archived
The Business job explorer provides three views:
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All: shows active and archived job posts.
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Active: shows only currently active job posts.
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Archived: shows only archived job posts.
The explorer also displays the available actions above the file list. A Business user can select a job to inspect its information.
3.6 Archive a job
Double-click an active job to open the archive confirmation. Confirming moves the job to Archived. Archiving is one-way: an archived job cannot be returned to Active. If it was archived by mistake, the user can post a new job using the information again.
Archived jobs remain visible in the Business user’s archive, but they no longer appear as active work in Tradesperson search. The archive lifecycle is protected by server-side rules.
3.7 Delete a job forever
Right-click a job in the explorer and choose the delete action. The application asks for confirmation before permanent deletion. Confirming Delete forever removes the job from the profile’s stored job list. This action is permanent and cannot be undone.
3.8 Find a Tradesperson
Select Find a Trades Person from the Business workspace. The Match Agent page provides a trade-category dropdown. After selecting a category, the Business user can search the available Tradesperson profiles who have completed their profile and posted the selected skill.
The result list displays matching Tradesperson profile cards. Selecting View profile opens the individual Tradesperson-facing profile page.
3.9 Open a chat from a Tradesperson profile
On a selected Tradesperson profile, a Business user can select the upper-right Open chat action. The application opens a durable live conversation with that specific Tradesperson. Only the Business account user and selected Tradesperson participant can access that conversation.
The one-open-chat rule keeps one active thread between one Business profile and one Tradesperson profile. Selecting the same pair again reuses the existing thread instead of creating duplicate active conversations.
3.10 Live chats
The Business profile header includes a Live chats button with the current active-chat count. Selecting it opens a dropdown of active conversations. Selecting a participant routes the Business user to the conversation so they can continue messaging or reply.
The list refreshes periodically and when the page receives focus, so newly available conversations can appear without requiring a full sign-out/sign-in cycle.
3.11 Business notification bell
The Business profile header includes a small bell for Tradesperson interest notifications. The fresh count beside the bell shows only notifications that have not been visited.
Selecting the bell opens the notification list. Each item identifies the interested Tradesperson and the trade connected to the job. Selecting a notification opens that Tradesperson’s profile. Once selected, the
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notification remains in the list, is marked Visited, appears dormant, and is removed from the fresh count. It remains selectable for later reference.
4 Tradesperson account users
4.1 Create and maintain the Tradesperson profile
A Tradesperson user can complete the Tradesperson profile form with:
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a full name;
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profile/selfie image supplied through the signed-in account;
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email and phone contact information;
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city selection from the available Canadian city list;
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a biography or trades description; and
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one or more trade skills selected from the Hammers & Nails trade list.
Selecting Post selected trade skills saves the profile through the protected server flow and routes the user to the Tradesperson account workspace. The profile is then available for Business users searching for that skill.
4.2 Edit profile information
A Tradesperson can return to the profile form and update the name, biography, city, contact information, and profile image. Saving replaces the prior profile values rather than leaving old values as the active profile.
4.3 Add and remove skills
Select Add new skill to open the skill-management page. The dropdown contains the complete trade list. Selected trades appear in the selected-skills area with a green check indicator.
Previously posted skills also appear in the management queue. Selecting the X beside an existing skill removes it from the saved profile when the change is posted. New and retained skills are saved together when the user selects Post selected trade skills.
4.4 Tradesperson account workspace
The Tradesperson account displays the profile photo, name, city, biography, profile information, posted trade skills, and workspace actions. The primary work actions are Find a job, skill management, and Open chats.
4.5 Find a job
Select Find a job to open the protected job-search page. The dropdown includes every Hammers & Nails trade across these groups:
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Construction & renovation;
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Construction operations & specialized work;
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Building maintenance & exterior services; and
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Cleaning & property care.
Choose a trade and select Search jobs. The results are separated into two sections:
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Exact matches: active Business job posts whose trade exactly matches the selected trade.
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Related jobs: active Business job posts from other trades in the same trade group.
For example, searching Janitor / Custodian can show a Post-Construction Cleaner post in Related jobs because both trades belong to Cleaning & property care. Legacy active posts created before the durable job feed are synchronized into the searchable feed as valid active posts.
4.6 Express interest in a job
Every exact and related job card includes I’m interested. Selecting it opens the confirmation prompt: Alert business profile you are interested.
Confirming sends a durable notification to the Business owner connected to the job. The button changes to Interest sent for that job. Duplicate alerts for the same Tradesperson, Business, and job are prevented.
4.7 Tradesperson Open Chats explorer
The Tradesperson account includes an Open chats file-explorer section with All, Active, and Archived views. The list refreshes periodically and on page focus so a new chat opened by a Business user can appear.
A new conversation is labeled New. After it has been opened, the explorer displays the original chat initiation date. Double-clicking opens the archive confirmation. Archiving is one-way. Right-clicking opens the permanent delete action, which requires confirmation before the chat is erased forever.
4.8 Continue a conversation
Select an active or archived conversation to open the shared chat page. Participants can read durable messages, type a new message, send it, and return to the other participant’s profile. The server checks that the signed-in user is an authorized participant before returning the conversation or accepting a message.
The chat page also provides a link back to the Tradesperson profile and a permanent Delete Chat action. Confirming deletion removes the conversation and its messages permanently for both participants.
5 Production safety and data behavior
Hammers & Nails uses server-side authorization for profile designation, profile saves, job publication, job discovery, chat access, chat mutations, interest notifications, and visited-notification updates. Browser-supplied identity or profile ownership values are not treated as sufficient authorization.
Business jobs, chat threads, chat messages, and interest notifications are durable database records. Visited notifications are retained rather than deleted. Archived jobs and archived chats remain available in their respective archive views, while permanent deletion actions require confirmation.
6 Quick production checklist
Business users can sign up or sign in, choose Business, complete a company profile, publish and manage jobs, archive or permanently delete jobs, find Tradespeople, open and manage Live chats, and receive interest notifications through the bell.
Tradesperson users can sign up or sign in, choose Tradesperson, complete a profile and skills, add or remove skills, search exact and related jobs across all trade groups, send confirmed interest alerts, receive Business-initiated chats, and manage conversations through the Open chats explorer.
For the live application, visit app.hammersandnails.tech.


